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REFUND POLICY

Welcome. We hope you have an incredible experience with our unique product(s). However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within THIRTY (30) days of the purchase date.

RETURNS

All returns must be postmarked within THIRTY (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@sunandstern.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item and return form, and mail your return to the following address:

Sun and Stern

Attn: Returns

RMA #

206 Causeway Dr.

#923

Wrightsville Beach, NC 28480

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed 

EXCEPTIONS 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note:

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

910.833.4638

info@sunandstern.com